Privacy Policy

 Smartsum.nl (hereafter “Smartsum,” “we,” or “us”) respects individual privacy and values confidence of the customers and employees. We know it's tough to read the full policy for you, but we have tried our best to make this policy more readable for you. We are very transparent with our processes and we have tried to showcase the same in the details below. Smartsum strives to collect, use, and disclose personal and other information in a manner consistent with applicable laws. This Privacy Policy describes how Smartsum collects, uses, and shares information in connection with our website (www.parkowl.nl) and application (app name ParkOwl); and the emails that we send to our customers (collectively, the “Services”). It also describes users’ choices regarding use, access and correction of personal information. Terms in capital used herein are defined in the last section. While opening account with us, you will have to acknowledge that you have read the privacy policy. We recommend you to be updated with our privacy policy and any changes to privacy policy will be documented and a notification will be provided with respect to any changes in the policy. Use of Application after notifications (such as email notification) for policy update will be taken as customer acceptance of and agreement to the amended, updated, modified, or revised Policy. 


How and What Information Is Collected?

To provide services to you, when you create an account on ParkOwl, personal information such as name, phone number and email address will be collected. When you start using our application, we may also collect customer’s GPS data for providing services of Smartsum.

Smartsum may also use customer data in a Aggregated form for any purpose. As post aggregation of data, we will not be able to identify customer personal information out of the aggregates. 

How We Use Customer Data?

The personal information we collect may be used to:

  • provide you to Smartsum services
  • comply with regulatory and legal requirements
  • create brand awareness conduct Processing necessary to fulfill other contractual obligations for the individual
  • provide better services and generate demand
  • assess website performance and usage analysis

With consent, we may also process customer data for more than above mentioned Processing. Sensitive personal data will not be collected without customer’s explicit consent.We may use information for any purpose if we anonymize it so that it no longer will be able to identify you or customer vehicle.


Changes To This Privacy Policy

Any changes to the Privacy Policy will be posted on our website. The Privacy Policy may be changed to be consistent with changing legal or regulatory requirements. In case of a material change to the policy, an appropriate notice will be provided on our website prior to the change becoming effective. While opening account with us, you will have to acknowledge that you have read the privacy policy. 


Customer Rights:

Customer has a right to be informed, access, correct, request deletion or request restriction, portability, objection, and rights in relation to automated decision making and profiling, in our usage of customer personal information as required by GDPR and applicable laws. Smartsum takes extra effort to make sure that customer data is always accurate and updated. You have the right to - 

  • know what personal information we maintain about you
  • To receive a copy of customer personal information in a structured, commonly used and machine-readable format on request
  • ask us to update customer personal information, if incorrect or incomplete 
  • object to our Processing of customer personal information
  • ask us to delete or restrict how we use customer personal information, but this right is determined by applicable law and may impact customer access to some of our services
  • access customer personal information
  • object to Processing of customer personal information where it is so conducted by automated means and involves any kind of decision-making
  • opt out - Smartsum respects customer privacy considerations and hence provides an option to you, to not provide the data or information sought to be collected. You can also withdraw customer consent which was earlier given to Smartsum and can communicate this through writing to privacy@smartsum.nl.
  • access and rectification - You have a right to request access to customer personal information. You may send us a request for access. You can write to privacy@smartsum.nl to access and rectify customer personal information..


You have an option to file a complaint for suspected or actual violations of customer data protection rights with the relevant supervisory authority. 

Data Sharing With Third Parties

Smartsum utilizes services providers like cloud service providers and hosting services providers to process customer data for providing services that customer has opted for. Customer’s personal and sensitive personal data is shared with these service providers.


Retention Period

Customer personal information will be retained for as long as necessary to provide the services you have requested, or for other essential purposes such as performance of a contract, complying with our legal obligations, resolving disputes, and enforcing our policies.


Contact Information for Questions, Complaints

We encourage you to reach out to us in case of any complaints or questions regarding the Processing of data in accordance with GDPR. Reach out to privacy@smartsum.nl for queries and complaints.


Legal Grounds for Collecting this Information?

Smartsum collects customer data to provide services and features you request, to comply with applicable laws, and for the purposes of Smartsum’s legitimate interests.


Definitions

  1. Anonymous, statistical, or aggregated information, on a de-identified basis (such as anonymous location information, enrollment numbers, demographic group information, etc.), in a form that does not enable the identification of a specific user is referred to as “Anonymized Data.
  2. Processing - Any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.